Coldene Castors is totally committed to protecting the privacy of our site visitors and customers. Coldene Castors are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is necessary to provide a service to you—e.g., Arranging for a product to be sent to you.
We value your privacy and will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your explicit permission. This excludes partners from whom you may have linked to our site. We may use your email address to send you information about products or services that are the same as or similar to those that you have ordered from us and that you may find useful, but only if you have indicated that you do not object to being contacted for these purposes.
We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage, you have the right to ask us to stop using your personal data for direct marketing purposes by opting out.
By signing up for our Coldene Castors newsletter and providing Coldene Castors with your email, postal address, and telephone number, you consent to receive communication from us about our latest products and special offers.
All Coldene Castors members have the option to opt out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing (emails, postal, telephone) from us and/or selected third parties, we recommend you opt out by visiting ‘Your Details’ in ‘Your Account’ on the Coldene Castors website. You can access ‘Your Account’ once you register and log in. Simply register/login to Coldene Castors, and you can then tailor the communications (emails, postal, telephone) you would like to receive.
If you wish to verify the details you have submitted to Coldene Castors, you may do so by contacting us via the e-mail address or address given below. Our security procedures mean we may request proof of identity before revealing information. This proof of identity will take the form of your e-mail address and password, which you will submit upon registration. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information – write it down and keep it somewhere safe.
Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track the contents of your shopping basket, and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning correctly. The following is strictly necessary for the operation of our website.
Remember what is in your shopping basket, where you are in the order process, and that you are logged in and that your session is secure. You need to be logged in to complete an order.
While not strictly necessary, these cookies significantly enhance your user experience by providing insights into the pages you find most interesting (anonymously).
This Website Will:
Offer Live Chat Support
Track the pages you visit via Google Analytics
This website will not
Share any personal information with third parties.
We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and recommend us to your friends and family. If you have any questions or feedback about this statement, please do not hesitate to contact a customer service member of the Mendip Castors, who will be delighted to answer any questions you may have.
You can contact us by post at
Coldene CastorsUnit 6 Anglo Business Park, Smeaton Close, Aylesbury, Buckinghamshire, UK, HP19 8UP
or by Telephone on 01296 431135 or by emailing sales@coldene.com
If you have a question around a product, or just a general query. Call us on 01296 431135, or submit the form below.
